Shipping policy
Weβre happy to offer shipping across the United States so you can enjoy your Sonoma Bella Fedora wherever you are. Please review our shipping details below.
Processing Time
All orders are processed within 2β4 business days (excluding weekends and holidays). Youβll receive an email confirmation with tracking information once your order has shipped.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the weight of your order. From time to time, we may offer free shipping promotions, which will be clearly noted on our website.
Delivery Time
Orders typically arrive within 5β10 business days after shipping, depending on your location and chosen delivery method. Please note that delays caused by weather, carrier issues, or peak holiday seasons are beyond our control.
Local Pickup
Local pickup may be available at select Sonoma locations. If offered, youβll see this option during checkout. Once your order is ready, youβll receive an email with pickup details.
Order Tracking
Once your order ships, youβll receive a tracking link via email so you can follow your packageβs journey. If you donβt receive tracking details within a few days of purchase, please reach out to us.
Lost or Damaged Packages
Weβre not responsible for packages lost or damaged in transit, but weβll do our best to assist you in resolving the issue with the carrier. If your order arrives damaged, contact us within 7 days of delivery at sonomabella.comΒ with your order number and photos of the item.
Incorrect Address
Please double-check your shipping address before placing your order. If you realize thereβs a mistake, contact us immediately at sonomabella.comΒ Β Once an order has shipped, weβre unable to change the delivery address.
International Shipping
At this time, we only ship within the United States. Weβre working on expanding international shipping options soon.